Warranty Service
During the warranty term, we provide bug patches, remote technical support, and product upgrade services free of charge for our
customers’ stable system operation.
Target Products
InnoRules & InnoProduct
(server and client products)
(server and client products)
Support Details
- Provision of patches for product bugs and technical support
- Basic training and technical support for troubleshooting
Service Term
One year after product installation
Upgrade Option
- Major Release : charged
- Minor Release : free
Maintenance Service
InnoRules provides bug patches, technical support, upgrades, and other customer services at a cost for our customers’ stable system
operation and improved service level maintenance.
Target Products
InnoRules & InnoProduct
(server and client products)
(server and client products)
Support Details
- Provision of patches for product bugs
- Technical support - system troubles; technical support for extension – charged or free technical consulting services for operational problems and improvements
- Onsite upgrade support – addition and expansion of functions during charged or free product upgrades
- (Separately discuss or review the premium service contract for other special support modalities)
Service Term
Maintenance service contract term
Upgrade Option
- Major Release : charged
- Minor Release : free
PARTNERS
(05855) 12F, U-Top TechValley, 7, Beopwon-ro 6 gil, Songpa-gu, Seoul, Korea | TEL. 02-416-2501 | FAX. 02-416-2503 | E-mail. marketing@innorules.com
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